Back

Terms of Service

1. ACCEPTANCE OF TERMS

By engaging in business with Pengu Design Company (“Pengu”), you acknowledge and agree to abide by the terms and conditions outlined herein. These terms apply to all graphic design and video design services provided by Pengu.

 

 

2. SERVICES OFFERED

Pengu offers graphic design and video design services, including but not limited to logo design, branding, website design, print materials, video production, and animation. All services are subject to the terms outlined in this document.

 

 

3. CLIENT RESPONSIBILITIES

Clients are responsible for providing clear and accurate project requirements, materials, and feedback within the agreed-upon timelines. Delays in providing necessary information may impact project timelines and delivery dates.

 

 

4. PAYMENT TERMS

Payment for services is due as outlined in the project proposal or invoice. Pengu reserves the right to suspend work on a project until payment is received. Late payments may be subject to additional fees or interest.

 

 

5. INTELLECTUAL PROPERTY

Upon full payment, the client will receive the final design files and own the rights to the approved design. Pengu retains the right to showcase the work in its portfolio and marketing materials unless otherwise agreed upon in writing.

 

 

6. REVISIONS

Each project includes unlimited revisions. Major scope changes may require a revised project timeline.

 

 

7. PROJECT TIMELINES

Project timelines are provided in the project proposal and are contingent upon timely client feedback and approvals. Delays in client response may result in project extensions.

 

 

8. CANCELLATION AND REFUNDS

Clients may cancel a project at any time, but fees may be incurred based on the work completed at the time of cancellation. No refunds will be provided once the final design files have been delivered.

 

 

9. CONFIDENTIALITY

Pengu agrees to keep all client information confidential and will not disclose project details without explicit written consent from the client.

 

 

10. DISCLAIMER OF WARRANTIES

Pengu makes no warranties, express or implied, regarding the services provided. The client accepts all services “as is.”

 

 

11. LIABILITY

Pengu is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the services provided.

 

 

12. GOVERNING LAW

These terms and conditions shall be governed by and construed in accordance with the laws applicable to the business operations of Pengu Design Company, without regard to its conflict of law principles.

 

 

13. AMENDMENTS

Pengu reserves the right to amend these terms and conditions at any time. Clients will be notified of any changes, and continued engagement implies acceptance of the updated terms.

By engaging in business with Pengu Design Company, you agree to these terms and conditions. If you have any questions or concerns, please contact us at Team@pengu.cc.

Last Updated: [1/17/2024]